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frequently asked questions

  • Q. What is Assisted Living?

    Assisted living offers daily living support such as dressing, bathing, and medication monitoring. Residents enjoy maintenance, housekeeping, nutritious meals, and laundry services. Access to community amenities fosters an active lifestyle with entertainment, recreation, dining, and transportation options for all residents.

  • Q. What is Palliative Care?

    Palliative care provides specialized medical support for individuals with serious illnesses, focusing on symptom relief and reducing stress. A dedicated team of trained physicians, nurses, and professionals work alongside the patient's medical team to enhance both patient and family quality of life.

  • Q. What are the benefits of joining ELCA?
    • 24 hours Care and support by Trained professionals and Geriatrician
    • Nutritious diets
    • Holistic wellness by activities
    • Companionship
    • Services intended to improve Independence
  • Q. What are the furnishings I can expect within the room?

    Each assisted living room is furnished with a senior-friendly bed, reading table, cupboards, medical cabinet, TV, and Senior friendly bathroom.

  • Q. Is there a TV in room?

    Movies will be played in the Entertainment room for everyone. TV is available in all rooms.

  • Q. Will there be anyone available to help 24 hours?

    We have an emergency response system in every room. We manage with 24-hour personal care staff and trained healthcare professionals on-call 24 hours a day.

  • Q. Are incontinence supplies included in the monthly cost?

    It is available in our community but not included in monthly cost.

  • Q. What is your medication management policy? Is self-administration of medication allowed?

    Medication will be monitored by our Senior Doctor and administered by Nurses based on previous and current medical History. Self-administration is not allowed in the community.

  • Q. What happens if residents decide to alter or skip their morning schedule?

    Every resident has a personal care plan that specifies when they should be helped to get dressed or take their medications. Usually, they’re awakened by the doorbell or a knock, unless they let staff know beforehand they want to sleep in.

  • Q. Are there options for private or communal rooms for residents?

    Both options are available.

  • Q. Is trial stay available?

    Trial Stay is available for a period of 2 days.

  • Q. Is short-term stay available?

    It is available and will be billed on per day basis.

  • Q. Is smoking or drinking possible inside the community?

    Smoking and Drinking is restricted inside the community.

  • Q. Will there be a Doctor available in the community?

    An experienced Doctor will be available 24 hours for medical support and in case of emergencies.

  • Q. What will happen in case of medical emergency?

    In case of emergency, the seniors will be admitted to their preferred nearby hospital for immediate attention and care. A family member or local guardian is then called, and he or she approves for further therapy / treatment.

  • Q. What happens when someone gets sick?

    There are alert signals in each room. Each individual care plan includes a provision where staff will check on residents if they don’t hear or see them within a certain period. Residents are also able to see their regular doctor; however, there is always a nurse available 24 hours who can help.

  • Q. How do you decide the kind of plan needed?

    Upon move-in, nurses will assess your loved one’s personal care and service needs, obtain an updated medical evaluation and review medical history to see how to best tailor services to fit their needs. A Program Coordinator will also discuss with them their preferences, such as specific foods they dislike or may be allergic to, as well as any normal routines, such as the time they start their day.

  • Q. Are incontinence supplies included in the monthly cost?

    It is available in our community but not included in monthly cost.

  • Q. Are there 24-hour emergency response systems in the rooms?

    Yes.

  • Q. Is there a separate bathroom in each room, or are bathrooms shared?

    Each room has a private bathroom.

  • Q. Is there a place where residents can do their own, arts and crafts, or other hobbies?

    Yes. Residents are encouraged to engage themselves in creative activities to improve their skills and confidence.

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